Eye On A.I.

Craig S. Smith

Eye On A.I.

Craig S. Smith

Eye on A.I. is a biweekly podcast, hosted by longtime New York Times correspondent Craig S. Smith. In each episode, Craig will talk to people making a difference in artificial intelligence. The podcast aims to put incremental advances into a broader context and consider the global implications of the developing technology. AI is about to change your world, so pay attention.

5 DAYS AGO

AI Is Reading 15 Million X-Rays a Year With No Human in the Loop | Prashant Warier, Qure.ai

Eighty percent of lung cancer cases are diagnosed too late, not because the signals aren't there, but because nobody was looking at the right moment. Prashant Warier, co-founder and CEO of Qure.ai, joins Craig Smith to explain how his company is changing t...

Jun 18

AI Ready

Only 12% of Companies Generate Value From AI. Here's What They're Doing | Sanjeev Vohra, Genpact

Genpact surveyed 500 senior executives to understand why companies are investing in AI but not seeing the value, and what they found was both clarifying and uncomfortable. Sanjeev Vohra, Genpact's Chief Technology and Innovation Officer, joins Craig Smith ...

Jun 16

India Is Becoming an Architect of the Global AI Order | Ivana Bartoletti of Wipro

The Global AI Summit just happened in New Delhi, and the message from India was clear: this country is no longer just writing code for the rest of the world. It's becoming an architect of the global AI order. Ivana Bartoletti, Chief Privacy and AI Governan...

Jun 13

The New BRAIN Of the Enterprise | Ryan Gavin

One company now has more AI agents deployed in its organization than it has human employees. Slack's CMO Ryan Gavin dropped that stat into a conversation with Craig Smith, and then immediately identified the secondary problem it creates: when your digital ...

Jun 12

AI Is Already Resolving 90% of Customer Service Tickets - and It's Getting Smarter | Shashi Upadhyay, Zendesk

Zendesk went private two weeks before ChatGPT launched, and the moment it came out, it was obvious that customer service would never be the same again. Shashi Upadhyay, head of product, engineering, and AI at Zendesk, joins Craig Smith to explain what the ...

Jun 06

Every Enterprise Is About to Have a 100,000 Agent Problem | Oren Michaels of Barndoor AI

AI agents can now connect to every tool your employees use. The problem is that connecting them and trusting them are two completely different things, and most enterprises have figured out the first without solving the second. Oren Michaels, co-founder and...

Jun 04

More Customers Chose the AI Agent Than Anyone Expected | Tom Chen, Aircall

Every time you hit a phone tree or a chatbot with canned answers, you're experiencing the gap between what AI can already do and what most companies are still delivering. Craig Smith sits down with Tom Chen, Chief Product Officer at Aircall, to explore why...

Jun 02

Why the Future of AI Isn't Just Bigger Models. It's Models That Evolve | Risto Miikkulainen of Cognizant

Most AI systems follow a gradient, a mathematical slope that tells them exactly how to improve, step by step, toward a known goal. Neuroevolution doesn't follow any gradient. Instead, it runs hundreds or thousands of competing solutions simultaneously, spr...

Jun 01

How AI Is Reinventing Elder Care | Chia-Lin Simmons of LogicMark

One in four people over 65 will experience a fall, and for most of them, the technology designed to help is a device that hasn't meaningfully changed since the 1980s. Chia-Lin Simmons, CEO of LogicMark, joined Craig Smith to make the case that this gap is ...

May 28

The App of the Future Is Voice — Not a Screen. Mitel's CTO Luiz Domingos Explains Why.

Luiz Domingos has spent 25 years watching enterprise communications evolve, from IP telephony to cloud to AI, and his assessment of where things stand now is unusually concrete. Companies have moved past the strategy deck phase. AI is being embedded direct...

May 28

Is ChatGPT Conscious? A Pioneer of AI Explains | Dr. Terry Sejnowski

A fly with 100,000 neurons can fly, find food, and reproduce. A $100 million supercomputer cannot. Dr. Terry Sejnowski used that observation to silence a room full of MIT AI researchers in the 1980s, and it remains just as sharp today. Sejnowski is one of ...

May 28

Your Child's Data Profile Starts Before They're Born | Eamonn Maguire of Proton

Your child's data profile doesn't start when they get their first phone. It starts before they're born, the moment a parent emails a gynecologist or visits a fertility clinic website. That's the core argument behind Born Private, Proton's new initiative th...

May 25

Training AI Models Without a Billion-Dollar Data Center | Steffen Cruz of Macrocosmos

Training a frontier AI model today requires hundreds of thousands of GPUs, months of compute time, and a budget that only a handful of companies on earth can afford. Steffen Cruz, co-founder and CTO of Macrocosmos, thinks that model is about to break, and ...

May 22

The Single Biggest Barrier to AI Adoption Isn't the Technology — It's This | Errol Gardner of EY

Errol Gardner has spent 35 years advising the world's largest organizations through major technology transitions, and his assessment of where enterprise agentic AI actually stands is one of the most grounded you'll hear anywhere. His number: less than 1 ou...

May 19

Oliver Dial of IBM: Quantum Advantage Is Happening This Year

IBM's VP of Quantum Systems, Oliver Dial, has spent his career building quantum computers from the ground up, and he's unusually direct about what they can and can't do. In this conversation with Craig Smith, Oliver Dial walks through where the field actua...

May 15

Why Agentic-First Startups Won't Disrupt Enterprises as Fast as Everyone Thinks | Kris Lovejoy

Kris Lovejoy, Global Strategy Leader at Kyndryl, has spent her career at the intersection of IT infrastructure and security. Right now, she's one of the people enterprises call when they want to move from AI experimentation to real deployment. Her diagnosi...

May 06

Loris Degioanni: Why AI Is Breaking Cybersecurity, and What Comes Next

AI has fundamentally changed the cybersecurity threat landscape, not by inventing new attack types, but by collapsing the timeline. The same tools that make software developers more productive are now being used by attackers to move from vulnerability disc...

May 01

#342 Andrew Thangaraj: The $5,000 IIT Degree: Can India Fix Its Broken Education System?

What if the most competitive exam in the world is also the most destructive? In this episode of Eye on AI, Craig Smith sits down with Professor Andrew Thangaraj, faculty at the Department of Electrical Engineering at IIT Madras, to explore how one of Indi...

Apr 30

#341 Celia Merzbacher: Beyond the Buzzword: The Real State of Quantum Computing, Sensing, and AI in 2025

What does the quantum industry actually look like right now, beneath all the hype? In this episode of Eye on AI, Craig Smith sits down with Celia Merzbacher, Executive Director of the Quantum Economic Development Consortium (QED-C), to break down the real...

Apr 29

#340 Steffen Cruz: Training AI Without Data Centres

What if you could train a frontier AI model without building a single data centre? In this episode of Eye on AI, Craig Smith sits down with Steffen Cruz, co-founder and CTO of Macrocosmos, to explore a radical alternative to the way AI models are built to...