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Me, Myself, and AI

MIT Sloan Management Review

Me, Myself, and AI

MIT Sloan Management Review

Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.

18 HOURS AGO

AI Ready

AI for Process, People for Heart: GoFundMe’s Tim Cadogan

A time of crisis often requires the need for ongoing assistance, but many of us struggle with requesting help from others. GoFundMe CEO Tim Cadogan joins us to explain how the fundraising company is using artificial intelligence to make such times easier, ...

AI for Process, People for Heart: GoFundMe’s Tim Cadogan

Sep 15

AI Goes Grocery Shopping: Instacart’s David McIntosh

With the acquisition of the Caper cart, a technology-enabled shopping cart, grocery-delivery company Instacart began bridging the gap between online and in-person shopping. On today’s episode, David McIntosh, the company’s former chief connected stores off...

AI Goes Grocery Shopping: Instacart’s David McIntosh

Jul 21

Creating Shared Prosperity With AI: Stanford Digital Economy Lab’s Erik Brynjolfsson

Erik Brynjolfsson has a challenge for anyone worried about artificial intelligence: Stop asking what AI will do to us, and start asking what we will do with AI. In this episode, the Stanford University economist explains why technology isn’t the bigge...

Creating Shared Prosperity With AI: Stanford Digital Economy Lab’s Erik Brynjolfsson

Jun 22

AI Upskilling at Scale: Bank of America’s Bernard Hampton

Today’s episode, the final one of Season 13, explores how Bank of America is preparing a massive global workforce for an AI future through upskilling and reskilling. Bernard Hampton, head of the financial institution’s Academy, explains how the learning an...

AI Upskilling at Scale: Bank of America’s Bernard Hampton

Jun 01

AI for Interoperability in Health Care: Philips’s Carla Goulart Peron

On today's episode, Philips’s chief medical officer Carla Goulart Peron shares how artificial intelligence is reshaping health care — not by replacing clinicians but by expanding access, improving diagnostics, and freeing doctors to focus more time on pati...

AI for Interoperability in Health Care: Philips’s Carla Goulart Peron

May 19

A Need for Nuance: The Economist’s Andrew Palmer

On today’s episode, Andrew Palmer, senior editor at The Economist, describes how organizations can experiment with generative AI while balancing speed, quality, and risk. At his own organization, Andrew and others test AI with human oversight to develop e...

A Need for Nuance: The Economist’s Andrew Palmer

May 05

Behind the AI in the Newsroom: The Washington Post’s Vineet Khosla

In this episode, Sam speaks with Vineet Khosla, CTO of The Washington Post, about how AI is reshaping the way news is produced, delivered, and consumed. Vineet argues that journalism itself isn’t broken — but the formats people use to consume news are rapi...

Behind the AI in the Newsroom: The Washington Post’s Vineet Khosla

Apr 21

Industrial AI for the Physical World: Siemens’s Peter Koerte

In this episode, Sam talks with Peter Koerte, member of the managing board and chief strategy and technology officer of Siemens, about how industrial AI is quietly transforming the infrastructure that powers everyday life. While consumer AI grabs headli...

Industrial AI for the Physical World: Siemens’s Peter Koerte

Apr 07

Disintegrating the Org Chart: ServiceNow’s Jacqui Canney

In this episode, Sam is joined by Jacqui Canney, chief people and AI enablement officer at ServiceNow. Jacqui outlines how the software company has embedded AI agents into processes like employee onboarding to automate tasks, personalize experiences, a...

Disintegrating the Org Chart: ServiceNow’s Jacqui Canney

Mar 24

Shifting AI From Fear to Optimism: U.S. Department of Labor’s Taylor Stockton

In this episode, Sam speaks with Taylor Stockton, chief innovation officer at the U.S. Department of Labor, about how artificial intelligence is reshaping the workforce. Taylor emphasizes that AI is having an economywide impact, transforming tasks within n...

Shifting AI From Fear to Optimism: U.S. Department of Labor’s Taylor Stockton

Mar 10

An Industry Benchmark for Data Fairness: Sony’s Alice Xiang

On today’s episode, Sam talks with Alice Xiang, global head of AI governance at Sony and lead research scientist for AI ethics at Sony AI, about what it actually takes to put responsible artificial intelligence into practice at scale. Alice shares how So...

An Industry Benchmark for Data Fairness: Sony’s Alice Xiang

Feb 24

AI Is Not Improving Productivity: Nobel Laureate Daron Acemoglu

In this bonus episode, Nobel Prize-winning economist Daron Acemoglu joins Sam to challenge some of the most common assumptions about artificial intelligence’s future. Drawing on his book Power and Progress, Daron argues that technology doesn’t have a fixe...

AI Is Not Improving Productivity: Nobel Laureate Daron Acemoglu

Jan 20

Connecting Language and (Artificial) Intelligence: Princeton’s Tom Griffiths

In this bonus episode, Princeton University professor and artificial intelligence researcher Tom Griffiths joins Sam to unpack The Laws of Thought, his new book exploring how math has been used for centuries to understand how minds — human and machine — a...

Connecting Language and (Artificial) Intelligence: Princeton’s Tom Griffiths

2025/12/16

Hungry for Learning: Wendy’s Will Croushorn

On today’s episode, Wendy’s product manager Will Croushorn joins Sam to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers. From handling 200 billion ways to o...

Hungry for Learning: Wendy’s Will Croushorn

2025/12/08

Science, Innovation, and Economic Growth: OpenAI’s Ronnie Chatterji

On this episode, OpenAI’s chief economist Ronnie Chatterji describes how artificial intelligence is reshaping both the economy and scientific innovation. Ronnie discusses the dual economic impacts of AI — the near-term boost from infrastructure investments...

Science, Innovation, and Economic Growth: OpenAI’s Ronnie Chatterji

2025/11/25

Creating More, Not Less, With AI: GeekWire’s Todd Bishop

AI isn’t taking jobs — it’s changing what jobs are. On today’s episode, GeekWire’s Todd Bishop joins host Sam Ransbotham to dive into how artificial intelligence is reshaping work, learning, and creativity — not by replacing humans but by amplifying what w...

Creating More, Not Less, With AI: GeekWire’s Todd Bishop

2025/11/11

From Rabbit Holes to Recommendations: Reddit’s Vishal Gupta

Vishal Gupta, engineering manager, machine learning at Reddit, joins the podcast to explain how the social media community platform uses artificial intelligence to improve user experience and ad relevance. Much of the advertising work relies on increasingl...

From Rabbit Holes to Recommendations: Reddit’s Vishal Gupta

2025/10/28

Personalization and Innovation in a Regulated Industry: Experian’s Kathleen Peters

Kathleen Peters brings a background with digital communications companies and tech startups to her role as Experian’s chief innovation officer. On this episode, Kathleen shares a bit about Experian’s Innovation Lab, outlining some of its projects and expla...

Personalization and Innovation in a Regulated Industry: Experian’s Kathleen Peters

2025/10/14

Never Fight a Megatrend: Cisco’s Jeetu Patel

Cisco is well known for its data, networking, security, and collaboration products. On today’s episode, Cisco’s president and chief product officer, Jeetu Patel, joins Sam for a discussion about artificial intelligence, a “megatrend” Jeetu sees as perhaps ...

Never Fight a Megatrend: Cisco’s Jeetu Patel

2025/09/30

Protection, Provenance, and Prompts: YouTube’s Angela Nakalembe

A chemical engineer by training, Angela Nakalembe worked in the sciences and management consulting before landing at YouTube as the company’s engineering program manager for trust and safety. At YouTube, Angela explains, AI has become a first line of defe...

Protection, Provenance, and Prompts: YouTube’s Angela Nakalembe