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How tech workers actually feel about AI in 2026 | Annual AI sentiment survey (Noam Segal)

Shownote

Noam Segal is a longtime research leader across Airbnb, Meta, Twitter, Zapier, Intercom, and Figma, a certified coach, AI builder, and my community research lead. Together, we run the annual Tech Worker Sentiment Survey, now in its second year and one of the largest of its kind: a quantitative study of how people in tech actually feel about their jobs, AI, burnout, and the future of their careers. This year’s survey captured responses from thousands of workers across product, engineering, design, research, marketing, data, and sales, and the results are striking. In our in-depth conversation, we discuss: 1. Why AI has split the tech workforce almost exactly in half—one half that’s thriving, another that’s shaken 2. The four emotional archetypes defining tech workers right now (the Energized, the Conflicted, the Disoriented, and the Resentful) 3. Why burnout has jumped an alarming 11 points in a single year 4. Why nobody in tech would recommend their job to someone entering the industry today 5. The #1 fear in tech right now (it’s not job loss to AI) 6. Why managers are the single biggest lever for employee well-being 7. Concrete advice for what employees and leaders can do right now — Brought to you by: WorkOS [https://workos.com/lenny]—Make your app enterprise-ready, with SSO, SCIM, RBAC, and more: https://workos.com/lenny [https://workos.com/lenny] Mercury [https://mercury.com/command?utm_source=lennys&utm_medium=sponsored_newsletter&utm_campaign=26q3_brand_campaign]—Radically different banking, now with Command: https://mercury.com/command?utm_source=lennys&utm_medium=sponsored_newsletter&utm_campaign=26q3_brand_campaign [https://mercury.com/command?utm_source=lennys&utm_medium=sponsored_newsletter&utm_campaign=26q3_brand_campaign] — Episode transcript: https://www.lennysnewsletter.com/p/how-tech-workers-actually-feel-about [https://www.lennysnewsletter.com/p/how-tech-workers-actually-feel-about] — Archive of all Lenny's Podcast transcripts: https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0 [https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0] — Where to find Noam Segal: • X: https://x.com/noamseg [https://x.com/noamseg] • LinkedIn: https://www.linkedin.com/in/noamsegal [https://www.linkedin.com/in/noamsegal] — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com [https://www.lennysnewsletter.com] • X: https://twitter.com/lennysan [https://twitter.com/lennysan] • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ [https://www.linkedin.com/in/lennyrachitsky/] — In this episode, we cover: (00:00) Introduction to Noam Segal (02:34) About the survey: methodology and scope (06:04) The core finding: AI has split the tech workforce in half (13:03) The AI identity stance (14:40) The four archetypes: Energized, Conflicted, Disoriented, Resentful (19:35) Burnout is surging (and why shipping faster is making it worse) (22:53) A glimmer of hope (24:55) Layoff worries (29:15) The career recommendation NPS score (36:45) The ladder metaphor: rungs disappearing beneath our feet (45:14) AI is making us faster, not better (52:53) The #1 fear: being squeezed to do more for the same pay (55:55) The emotional landscape and “smiling exhaustion” (01:01:02) Designers and researchers: the most negative group two years running (01:06:27) Who’s happiest (01:12:18) Managers: the single biggest lever on well-being (01:18:47) The industry is “chaotic” (01:24:53) What employees and leaders can do right now (01:31:32) AI guilt and closing thoughts — Referenced: • How tech workers are feeling in 2026: a workforce splitting in two: https://www.lennysnewsletter.com/p/how-tech-workers-are-feeling-in-2026 [https://www.lennysnewsletter.com/p/how-tech-workers-are-feeling-in-2026] • How tech’s most resilient workers handle burnout: https://www.lennysnewsletter.com/p/how-techs-most-resilient-workers [https://www.lennysnewsletter.com/p/how-techs-most-resilient-workers] • Please stop the AI Confidence Theater: https://www.elenaverna.com/p/please-stop-the-ai-confidence-theater [https://www.elenaverna.com/p/please-stop-the-ai-confidence-theater] • Velocity over everything: How Ramp became the fastest-growing SaaS startup of all time | Geoff Charles (VP of Product): https://www.lennysnewsletter.com/p/velocity-over-everything-how-ramp [https://www.lennysnewsletter.com/p/velocity-over-everything-how-ramp] • NPS Is The Worst: https://www.npsistheworst.com [https://www.npsistheworst.com] • The Terminator: https://www.imdb.com/title/tt0088247 [https://www.imdb.com/title/tt0088247] • Skynet: https://terminator.fandom.com/wiki/Skynet [https://terminator.fandom.com/wiki/Skynet] • Inside Devin: The world’s first autonomous AI engineer that’s set to write 50% of its company’s code by end of year | Scott Wu (CEO and co-founder of Cognition): https://www.lennysnewsletter.com/p/inside-devin-scott-wu [https://www.lennysnewsletter.com/p/inside-devin-scott-wu] • Devin: https://devin.ai [https://devin.ai] • An AI state of the union: We’ve passed the inflection point, dark factories are coming, and automation timelines | Simon Willison: https://www.lennysnewsletter.com/p/an-ai-state-of-the-union [https://www.lennysnewsletter.com/p/an-ai-state-of-the-union] • Redeploying Fable 5: https://www.anthropic.com/news/redeploying-fable-5 [https://www.anthropic.com/news/redeploying-fable-5] • Why half of product managers are in trouble | Nikhyl Singhal (Meta, Google): https://www.lennysnewsletter.com/p/why-half-of-product-managers-are-in-trouble [https://www.lennysnewsletter.com/p/why-half-of-product-managers-are-in-trouble] • Inside Linear: Building with taste, craft, and focus | Karri Saarinen (co-founder, designer, CEO): https://www.lennysnewsletter.com/p/inside-linear-building-with-taste [https://www.lennysnewsletter.com/p/inside-linear-building-with-taste] • Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe, Airbnb, Lyft): https://www.lennysnewsletter.com/p/building-beautiful-products-with [https://www.lennysnewsletter.com/p/building-beautiful-products-with] • The design process is dead. Here’s what’s replacing it. | Jenny Wen (head of design at Claude): https://www.lennysnewsletter.com/p/the-design-process-is-dead [https://www.lennysnewsletter.com/p/the-design-process-is-dead] • OpenAI Codex lead on the new shape of product work | Andrew Ambrosino: https://www.lennysnewsletter.com/p/openai-codex-lead-on-the-new-shape [https://www.lennysnewsletter.com/p/openai-codex-lead-on-the-new-shape] • Elon Musk: ‘Chances are we’re all living in a simulation’: https://www.theguardian.com/technology/2016/jun/02/elon-musk-tesla-space-x-paypal-hyperloop-simulation [https://www.theguardian.com/technology/2016/jun/02/elon-musk-tesla-space-x-paypal-hyperloop-simulation] — Production and marketing by https://penname.co/ [https://penname.co/]. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com [podcast@lennyrachitsky.com]. — Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com [https://www.lennysnewsletter.com?utm_medium=podcast&utm_campaign=show-notes-no-free-preview-language]

Highlights

This podcast episode delves into the findings of the second annual Tech Worker Sentiment Survey, revealing a workforce deeply divided by AI. The conversation explores the emotional archetypes of tech workers, the alarming rise in burnout, and the surprising top fear that isn't job loss. It also examines the critical role of managers and offers actionable advice for both employees and leaders navigating this chaotic landscape.
00:00
Half of tech workers feel energized by AI, the other half feel conflicted.
02:37
Survey reveals four new tech worker archetypes for 2026
06:04
AI has shifted the professional identity of 97% of respondents.
13:09
Career optimism drops as workers feel diminished by AI
18:09
Empathy for different perspectives is crucial.
21:00
Burnout is driven by higher work velocity, not stagnation.
22:54
AI tools let them explore new roles and passions
28:27
AI is both exciting and threatening
29:16
No one would recommend their role in tech.
37:00
AI is climbing the career ladder, pulling rungs from under workers.
49:08
The honeymoon period with AI is over
52:53
Every AI-driven gain becomes a new baseline expectation.
56:01
Smiling exhaustion captures the ambivalence of AI's relentless pace.
1:01:03
Designers are the most negative about AI.
1:06:27
Smaller company employees are the happiest in tech
1:12:18
Only 25% of workers rate their manager as highly effective.
1:22:02
Success depends on people, not just advanced AI.
1:27:58
Only a quarter of tech workers rate their managers as highly effective
1:31:36
AI guilt fades with seniority

Chapters

Introduction to Noam Segal
00:00
About the survey: methodology and scope
02:34
The core finding: AI has split the tech workforce in half
06:04
The AI identity stance
13:03
The four archetypes: Energized, Conflicted, Disoriented, Resentful
14:40
Burnout is surging (and why shipping faster is making it worse)
19:35
A glimmer of hope
22:53
Layoff worries
24:55
The career recommendation NPS score
29:15
The ladder metaphor: rungs disappearing beneath our feet
36:45
AI is making us faster, not better
45:14
The #1 fear: being squeezed to do more for the same pay
52:53
The emotional landscape and “smiling exhaustion”
55:55
Designers and researchers: the most negative group two years running
1:01:02
Who’s happiest
1:06:27
Managers: the single biggest lever on well-being
1:12:18
The industry is “chaotic”
1:18:47
What employees and leaders can do right now
1:24:53
AI guilt and closing thoughts
1:31:32

Transcript

Noam Segal: banned news for the tech community. Burnout at work is a major problem, and AI could add to this already overwhelmed employee problem. The honeymoon period with AI is over. When people are asked, what are you afraid of? Losing my job to AI is a...