Chris Voss is the Ex Lead International Kidnapping Negotiator for the FBI, a CEO & author. Chris is someone who has negotiated under the highest imaginable pressure with kidnappers, bank robbers and terrorists. Expect to learn the single most powerful phrase in communication, how to say no more effectively, how to improve your confidence during a discussion, Chris' best strategies for de escalating a disagreement, his opinion on Trump's communication style and much more... Sponsor: Get 20% discount on Reebok’s entire range including the amazing Nano X at https://geni.us/modernwisdom (use code MW20) Extra Stuff: Check out Chris' Website - https://www.blackswanltd.com/home Buy Never Split The Difference - https://amzn.to/2HfLcNz  Follow Chris on Twitter - https://twitter.com/VossNegotiation  Get my free Ultimate Life Hacks List to 10x your daily productivity → https://chriswillx.com/lifehacks/ To support me on Patreon (thank you): https://www.patreon.com/modernwisdom - Get in touch. Join the discussion with me and other like minded listeners in the episode comments on the MW YouTube Channel or message me... Instagram: https://www.instagram.com/chriswillx Twitter: https://www.twitter.com/chriswillx YouTube: https://www.youtube.com/ModernWisdomPodcast Email: https://www.chriswillx.com/contact  Learn more about your ad choices. Visit megaphone.fm/adchoices