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Starbucks' Bitter Brew | A Cup of Competition | 3

Business Wars

2025/05/15
Business Wars

Business Wars

2025/05/15

Shownote

Starbucks might be number one in market share, but the competition over coffee is hot. In one corner, you’ve got the New England-based fan favorite Dunkin, with their no-frills vibe and celebrity boosters. In the other, you’ve got the up-and-comers: drive-...

Highlights

The battle for coffee supremacy in America goes beyond market share, pitting established giants against a wave of agile, digitally savvy newcomers. While one brand built its empire on ambiance and ritual, another rose on speed and regional pride. Now, a new generation of drive-thru-only chains is rewriting the rules, tapping into youth culture and digital engagement to challenge the status quo.
05:48
Dunkin is the working person's coffee, fast and unpretentious
13:41
Blueberry glazed donut is a sleeper hit at Dunkin'
24:24
Dutch Bros and Seven Brew are scaling nationally with a focus on hospitality-driven drive-through service.
37:56
Seven Brew has thousands of flavor combos and a secret menu popular on social media
45:47
Starbucks will make a comeback by focusing on hospitality
48:40
Karen's idea in 2017 became the foundation of Business Wars

Chapters

What Does Your Coffee Say About You?
00:00
Why Dunkin’ Feels Like Home in New England
13:41
How Drive-Thrus Are Turning Orders Into Experiences
22:17
Can Colorful Drinks and Social Media Beat the Giants?
26:50
Is Convenience Winning Over Community?
43:03
Remembering the Woman Who Made This Show Possible
48:40

Transcript

David Brown: Hey, everyone. I wanted to let you know that at the end of today's episode, I'm going to share a remembrance of our beloved producer, Karen Lowe, who recently passed away. Karen was with Business Wars from the beginning, and we're dedicating t...