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Strategy Summit 2026: Inventive Strategy and the ‘Unbossed’ Organization

Overview

Shownote

Highlights

Transcript

Chapters

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Strategy Summit 2026: Inventive Strategy and the ‘Unbossed’ Organization

HBR IdeaCast

Mar 26
HBR IdeaCast

HBR IdeaCast

Mar 26
OverviewShownoteHighlightsTranscriptChaptersPins

Shownote

As AI takes hold of the business world, is long-term competitive advantage a thing of the past? In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, Columbia Business School...

Highlights

This episode dives into the real-world challenges and opportunities of embedding AI into organizational DNA—not as a tech upgrade, but as a catalyst for human-centered transformation.
04:27
AI enables scale, speed, and scope, with three main operations (predictions, pattern recognition, automation) and a growing fourth one (production with agents)
12:43
Rakuten's AI semantic search led to a 6.5% increase in gross merchandise sales
16:53
Li Jiaqi uses AI-based algorithms like engagement and product heat maps to drive huge sales
24:42
Organizational silos are a critical barrier to AI adoption
27:51
Demystifying AI through training and showcasing relevant use cases boosts team buy-in and engagement

Chapters

What does it really take for leaders to lead AI transformation?
00:00
How do AI flywheels turn data into measurable business value?
08:34
How are real companies using AI agents to read and respond to customers in real time?
16:53
Why do silos break AI—and what does an AI-ready organization actually look like?
20:44
How can leaders build trust, clarity, and measurable progress in AI adoption?
27:51

Transcript

Alison Beard: A new digital reading experience from Harvard Business Review is here. It's the HBR Interactive Issue. Swipe through pages, search each issue, and listen to articles with audio narration. The Interactive Issue is available now to all HBR Prin...