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Only 12% of Companies Generate Value From AI. Here's What They're Doing | Sanjeev Vohra, Genpact

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Only 12% of Companies Generate Value From AI. Here's What They're Doing | Sanjeev Vohra, Genpact

Eye On A.I.

Jun 18

Only 12% of Companies Generate Value From AI. Here's What They're Doing | Sanjeev Vohra, Genpact

Only 12% of Companies Generate Value From AI. Here's What They're Doing | Sanjeev Vohra, Genpact

Eye On A.I.

Eye On A.I.

Jun 18

Overview Shownote Highlights Transcript Chapters Pins

Shownote

Genpact surveyed 500 senior executives to understand why companies are investing in AI but not seeing the value, and what they found was both clarifying and uncomfortable. Sanjeev Vohra, Genpact's Chief Technology and Innovation Officer, joins Craig Smith ...

Highlights

A recent survey of 500 senior executives reveals a stark divide in AI adoption: only a small fraction of companies are seeing real value from their investments. The conversation explores why most organizations are stuck, pointing to a surprising bottleneck that isn't about technology or top-level strategy, but about the managers in the middle. The discussion covers the path from experimentation to production, the rise of AI agents, and the critical role of leadership in driving change.

00:00

Embrace AI without waiting for perfect understanding

07:47

Talent and culture are the main barriers to AI adoption

14:47

Only 12% of companies are AI leaders.

25:51

A six-month task completed in 24 hours.

32:14

Prioritize progress over perfection.

39:20

99% of companies lack comprehensive AI governance

49:57

C-suite leaders must personally use AI

Chapters

Why Legacy Companies Must Embrace AI Now, Even Without a Perfect Plan

00:00

The Real Barrier: It's Not the Tech, It's the 'Frozen Middle' of Management

07:47

From Cost Savings to Engagement: How Genpact's AI Agent 'Amber' Transformed Employee Experience

14:47

The Four Levels of AI Adoption: Why Most Companies Are Stuck as 'Assisted' Users

21:59

Scaling AI Without Chaos: The Need for Governance and an 'AI Gigafactory'

28:54

The Governance Gap: Why 99% of Companies Aren't Ready for Autonomous Agents

36:14

Leading from the Top: How a CEO Writing Code Became the Most Powerful AI Signal

49:57

Transcript

Craig S. Smith: Do legacy companies have to worry about being overtaken by agentic native startups in their industries? It used to be that the IT department owned all this stuff, and now that's kind of broken, that silo. Sanjeev Vohra: If you have 100 age...