What Jason Fried Learned from 26 Years of Building Great Products
AI & I
Nov 05
What Jason Fried Learned from 26 Years of Building Great Products
What Jason Fried Learned from 26 Years of Building Great Products

AI & I
Nov 05
Building products with soul isn't about chasing trends or scaling at all costs—it's about crafting something whole, where every detail serves a singular vision. Jason Fried, after decades of leading 37signals, reflects on what it means to create not just functional software, but meaningful experiences rooted in coherence and authenticity.
Jason Fried draws inspiration from architecture, vintage watches, and classic cars to emphasize the importance of wholeness in product design—where every element is essential, like in a Frank Lloyd Wright building. He values products born from personal need that evolve organically, rather than those driven by market hype. While AI enables small teams to do more, he remains cautious about over-reliance on tools like AI for coding, fearing a loss of skill and depth. After 26 years, his biggest realization is that luck and timing played a significant role in his success, and that staying true to oneself is critical for lasting impact. As companies grow, especially non-traditional ones, there’s no preset roadmap—integration of roles and authenticity matter more than rigid structures. Ultimately, the north star is wholeness: creating products and organizations where nothing can be removed without breaking the whole, fostering both meaning and sustainability.
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07:52
Handmade buildings have a soul that mainstream architecture often lacks
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Programming has fundamentally changed in the last three months.
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Luck and timing play a significant role in career success.
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Many of my career opportunities came from random chance encounters.
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AI enables more people to create independently through natural language interaction.
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Being yourself is the foundation of a stable business.
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Spending half my time writing again transformed my effectiveness as a CEO
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A truly whole product feels spiritual — removing any part breaks its essence