Cole emphasizes that trust and confidence are not innate but are cultivated through repeated action and learning. She recounts her experiences with self-coaching, inspired by her mother's bravery, which led her to develop the 'hotshot rule.' This practice involves reflecting on one's role by imagining an admired person in the same position and acting within 24 hours. Weekly reflections have also been pivotal in transforming her approach, fostering vulnerability and enhancing team dynamics. By consistently asking motivating questions, she broke past patterns and built confidence, enabling significant personal and professional growth.