Of course you need data to fuel your AI. You know what's just as helpful though? 🤔

Decisions. 

And the conversation and rationale behind it.

As agents become more mainstream, the required structured data only goes so far. 

↳ What about how your team makes decisions? 
↳ Or the real reasons why one RFP landed and one flopped? 
↳ Or where Deborah in accounting keeps saving that KPI sheet and if it's actually approved or not? 

(Cmon Deborah.) 

The big advantage moving forward is giving your agents access to the rationale and context of your team's conversations. 

And that's the big unlock that Slack just unveiled. 

00:00 Managing Slack and Salesforce Growth

05:45 Navigating apps with Slackbot assistance

09:37 Using Slackbot to monitor channels

12:51 Building in the open with AI

16:07 Shopify's AI deployment strategy

17:00 Collaborative learning with Slack channels

22:04 Using Slack for CRM insights

24:41 Using Slack and AI Agents

27:23 Slack as a work operating system

29:41 Episode wrap-up and newsletter promo

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