Daniella explains that her work focuses on identifying harmful coercive control tactics rather than simply labeling groups as cults. She outlines key characteristics of high-control systems, including following a charismatic leader or idea, exploiting sacred assumptions, demanding sacrifice and purity, and using isolation. She notes that isolation now occurs online through algorithms and echo chambers, creating 'internet cults'. These groups also use specialized language to create an 'us versus them' mentality and make members feel special, which raises the cost of leaving. Daniella emphasizes the importance of providing a compassionate, non-judgmental space for those trying to leave such groups and introduces the 'Linda Listen' test: if survivors of a group come to you with cult trauma, the group is cult-shaped.