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Figma’s CEO: Why AI makes design, craft, and quality the new moat for startups | Dylan Field

Shownote

Dylan Field is co-founder and CEO of Figma, a beloved tool used by every modern product team. Founded in 2012, Figma has expanded from a single design tool to a comprehensive platform including FigJam, Slides, Dev Mode, and, most recently, Figma Make. Afte...

Highlights

In this conversation, Dylan Field reflects on over a decade of leading Figma through transformational growth, product innovation, and unexpected challenges. From navigating the collapse of a major acquisition to scaling culture and embracing AI-driven design, he shares candid insights on leadership, resilience, and the evolving role of craftsmanship in technology.
08:42
The Detach program allowed employees to take three-month severance and reapply later, leading to meaningful career shifts.
09:13
Approach estimation challenges with curiosity and deeper understanding of the work.
15:00
Many important Figma products and features have emerged from Maker Week demos.
19:28
Leadership requires teaching others to create clarity through direct communication.
24:03
Mentorship should be a two-way street where both individuals grow through curiosity and open-minded exchange.
30:40
Going from one to two products is harder than going from two to N products
34:07
Founders should follow workflows, not just chase TAM
39:36
Removing blockers is as important as adding new features for user adoption
45:14
Figma Make enables users to turn ideas into working applications quickly using AI.
51:31
A research report placed Figma Make second in pairwise comparisons of outputs.
56:45
Getting good at evals is part of the solution to avoid AI product failures
57:47
Good enough is no longer sufficient in design.
59:55
Anyone can refine their taste through expanding viewpoints and reflection
1:08:52
Designers are expected to be future leaders in product development.
1:14:00
Top-notch craft and design are the keys to success
1:14:37
AI helps explore possibility spaces in fiction and law before professional consultation

Chapters

Introduction to Dylan Field
00:00
The Adobe deal fallout
03:58
Maintaining team morale post-deal
05:50
Strategies for sustaining high performance
09:13
Maintaining Figma’s unique company culture
13:37
Dylan’s leadership evolution
16:22
How to improve clarity as a leader
21:03
The controversy behind FigJam
24:40
Lessons from expanding Figma’s core product line
31:06
Time-to-value
39:32
Introduction to Figma Make
45:14
AI app prototyping and the future of Figma Make
48:26
Lessons from Figma’s AI product launch
53:38
The importance of craft
57:47
Developing good taste
59:54
The future of product development
1:05:35
Why AI won’t steal your job
1:10:32
AI corner
1:14:37
Lightning round and final thoughts
1:18:32

Transcript

Dylan Field: We're no longer in this era of good enough is fine. Good enough is not enough. It's mediocre. If you want to win in the game of software, you need to differentiate through design. Craft matters. Lenny Rachitsky: What are a couple of lessons y...