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OpenAI’s Head of ChatGPT: We’re entering a new era of AI (again) | Tibo Sottiaux

Tibo Sottiaux, who leads ChatGPT and Codex at OpenAI, explains how AI agents are changing software, work, careers, and the internet. He shares OpenAI’s product vision, operating principles, safety approach, and his own experiences using agents.
This conversation explores a shift from manually configured AI workflows toward persistent agents that understand goals, learn preferences, and act across devices. Tibo discusses how OpenAI is bringing Codex, ChatGPT, and Dots together; why communities and open ecosystems matter; and how agents may transform software distribution and internet traffic. He also reflects on human creativity, product judgment, career skills, organizational autonomy, mistakes, safety, and the need to make AI simpler and less intrusive.
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The future is a system that learns
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03:56
The end of manually configured AI workflows
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06:41
Work is about to change radically again
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08:59
Talk to your spaceship and it moves
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11:15
Dots will become a virtual team
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14:18
Useful plugins earn recommendations
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17:00
AI should expand human creativity and taste
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20:48
The agent caught the outage before the demo
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23:50
Taste matters more than ever
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26:43
Be a sponge
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30:27
I took production down on day three
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32:30
Human experiences are underinvested in
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34:58
Safety requires investment beyond the primary agent