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Ryo Lu - Systems thinking for product designers

Overview

Shownote

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Ryo Lu - Systems thinking for product designers

Dive Club 🤿

2024/02/01
Dive Club 🤿

Dive Club 🤿

2024/02/01
OverviewShownoteHighlightsTranscriptChaptersPins

Shownote

In this episode we get to hear from Ryo Lu who was one of the very first designers at Notion. This conversation is an inside look at the Notion design process, how they think about product, and a lot more: - How Notion approached the user research process...

Highlights

In this episode, Ryo Lu, one of Notion’s earliest designers, offers a behind-the-scenes look at how the company approaches product design, especially in the context of integrating AI. The conversation delves into Notion’s user-centered philosophy, the importance of systems thinking, and how design decisions are made at scale.
00:00
AI at Notion was designed as a building-block and horizontal system to ensure flexibility.
09:38
AI can act as a middle layer to help users achieve their goals with flexible building blocks.
16:19
Notion designers often code, leading to a fluid experience between design and engineering
22:34
Notion aims to map user needs to tools and avoid overwhelming users early on
25:49
Clear communication is essential for designers in 2024.

Chapters

How Notion built AI into its platform with user research and system-first thinking
00:00
Thinking in systems: Designing flexible tools that scale with user needs
06:34
Navigating feedback loops and async collaboration in a growing team
12:50
Design systems at scale: Maintaining clarity and consistency across teams
19:18
Designing for real users: Onboarding, evolution, and breaking role boundaries
25:49

Transcript

Ryo Lu: What I find that work the best is you kind of throw away all these titles and stuff and you just work on the thing together. You might own certain piece of it. But they don't think in role boundaries. They think about the problems, the systems, the...