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KFC Got Fried in the Chicken Wars. Can It Come Back?

Once a dominant force in American fast food, KFC built an empire on a crispy, golden recipe that captured palates worldwide. But despite its global presence and iconic status, the brand has struggled to keep pace with shifting tastes in its home market. As the fast-food landscape evolves, KFC finds itself at a crossroads, facing stiff competition and changing customer expectations.
KFC's U.S. decline stems from its slow response to consumer demand for boneless, portable chicken options like sandwiches and tenders—trends rivals such as Chick-fil-A and Popeyes seized early. While KFC thrived internationally, especially with its pioneering entry into China, it clung to its traditional bucket model domestically, losing relevance. Now, under new leadership and marketing direction, the brand is testing modern concepts like Saucy, embracing edgier campaigns, and revamping its image to attract younger diners. These efforts yielded a modest sales rebound after a prolonged slump, signaling cautious optimism. Yet long-term success hinges on sustained innovation and deeper alignment with current food culture. The story underscores a broader business imperative: adapt or risk obsolescence.
06:32
06:32
The 2019 Chicken Sandwich Wars broke out between Popeyes and Chick-fil-A, benefiting most fast-food chicken joints.
12:34
12:34
KFC's new Saucy concept targets younger demographics with bold flavors and modern branding