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A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett

Leadership isn't about having all the answers—it's about asking the right questions. In this conversation, a seasoned executive coach unpacks how technical leaders can shift from being constant problem-solvers to empowering their teams through intentional coaching, emotional intelligence, and self-awareness.
The discussion explores how leaders can move beyond directive management by using coaching techniques like the GROW framework—focusing on goals, reality, options, and way forward—to help teams own their challenges. Active listening, especially at a level that captures emotion and subtext, is critical for building trust and clarity. The conversation highlights the importance of saying no to non-essentials to prevent burnout and create space for strategic thinking. Aligning work with personal strengths and energy patterns helps sustain long-term performance. Co-founder relationships, often under strain, require regular check-ins, emotional honesty, and tools like Nonviolent Communication to navigate conflict. Asking 'Would I enthusiastically rehire this person?' offers a powerful lens for talent decisions. A one-page plan aligns teams around vision and KPIs, while AI tools are beginning to support—but not replace—the human depth of coaching. Ultimately, leadership growth comes from self-awareness, vulnerability, and creating systems that empower others.
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14:24
Level Three listening uncovers emotional context and deepens connection instantly.
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People often know the answer and need a nudge through curiosity and open-ended questions
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25:29
Empowering teams through coaching freed up time for strategic work
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39:23
Being coached leads to more commitment than being told what to do
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42:03
People have more energy when working in their gifts and strengths.
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53:42
Your gift isn't always what you're currently doing—recognize where you truly add value.
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65% of startups fail due to co-founder conflict.
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1:26:02
Fear can be a compass pointing to what you should do.
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AI provides tactical advice between sessions based on client context and development plans