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Jacob Cass ran a wildly successful summit

In this episode of How Brands Are Built, Rob Meyerson interviews Jacob Cass, a renowned designer and brand strategist, about his latest venture: the Brand Builders Summit. This virtual event brought together over 20,000 participants from around the world to explore branding strategies through a mix of pre-recorded sessions and live interactions.
Jacob Cass discusses how he conceptualized the Brand Builders Summit, integrating pre-recorded talks with live Q&A sessions, panels, and workshops. The summit was postponed to allow for better promotion and preparation, ultimately attracting attendees from 156 countries. Key to its success were promotional graphics, clear communication with speakers, and the use of an AI chatbot for community support. Jacob shares insights into the logistical challenges faced, such as platform crashes, and the tools used, including Airtable for organization. Looking ahead, Jacob plans enhancements for future summits, like making some premium content free and increasing face-to-face interactions, possibly even hosting an in-person event in the UK.
00:07
00:07
Jacob Cass introduces the Brand Builders Summit as a four-day event for brand builders.
16:00
16:00
The Brand Builders Summit reached 23,000 attendees, far exceeding the initial goal of 5,000.
18:23
18:23
Chatbase is a cost-effective AI chatbot for customer support.
37:16
37:16
Jacob mentions the possibility of an in-person Brand Builders Summit in the UK one day.